Terms of use

1.1. These Terms of Use (the Terms) govern your use of be-part-of-our.wedding (the Site) and the services we make available through it (the Services). Please read them carefully.

1.2. These Terms should be read alongside our other policies, which together form the full agreement between you and us:

1.3. By accessing or using the Site or Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Site or Services.

1.4. We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice on the Site. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms.

2.1. Be Part of Our Wedding is operated by Arco Software Ltd., a company registered in England and Wales with company number 15834092. Our registered office is at First Floor Winston House, 349 Regents Park Road, London, N3 1DH.

2.2. You can contact us at:

2.3. If we need to contact you, we will do so by email using the contact details you have provided to us, or by a notice posted to the Site.

3.1. In these Terms, the following words have the meanings set out below:

4.1. The Site is accessible to Guests aged 13 and over. Guests under 13 must not use the Site.

4.2. To open a Couple Account, subscribe to any paid plan, or make any One-Time Purchase, you must be at least 18 years old and have the legal capacity to enter into a binding contract under the laws of England and Wales.

4.3. If you are between 13 and 17 years old, you may only use the Site as a Guest with the consent of a parent or legal guardian, who accepts these Terms on your behalf. You must not create a Couple Account or make any payment.

4.4. When registering an Account, you agree to:

4.5. We reserve the right to refuse registration, suspend, or terminate any Account at our discretion, including where we reasonably believe the eligibility requirements in this Section 4 have not been met.

5.1. Be Part of Our Wedding is an online platform that allows Couples to create and manage a personalised Wedding Page and to invite Guests to engage with their wedding. Features available through the Services may include, without limitation:

5.2. The specific features available to you will depend on the plan or tier you have purchased. We reserve the right to modify, add, or remove features from any plan at any time, provided that we will not materially reduce the core functionality of a plan you have already paid for during your current billing period without reasonable notice.

5.3. We do not guarantee that the Site or Services will always be available, uninterrupted, or error-free. We may suspend access for maintenance, security, or other operational reasons and will aim to provide advance notice where reasonably practicable.

6.1. Certain features of the Services are available only via a Subscription. By purchasing a Subscription, you agree to pay the applicable fees on a recurring basis at the interval stated at the time of purchase (monthly or annually).

6.2. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. It is your responsibility to cancel your Subscription if you do not wish it to renew.

6.3. We will notify you of any change to Subscription pricing at least 30 days before the change takes effect. If you do not wish to continue at the new price, you may cancel your Subscription before the next renewal date.

6.4. You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to the Services until that date. We do not pro-rate or refund any unused portion of a billing period, except as required by law or as set out in Section 8.

6.5. We reserve the right to suspend or terminate your Subscription if any payment fails and is not remedied within a reasonable period following notice from us.

7.1. Certain features or add-ons are available as One-Time Purchases. Payment is due in full at the time of purchase.

7.2. Unless otherwise stated at the point of sale, One-Time Purchases grant access to the specified feature for the duration of your Couple Account or the relevant Wedding Page, whichever is shorter.

7.3. One-Time Purchases are non-transferable and may not be resold.

8.1. We may offer free trials of paid plans from time to time. The duration and terms of any free trial will be specified at the time of sign-up.

8.2. Unless you cancel before the end of the free trial period, your trial will automatically convert to a paid plan — either a recurring Subscription or a one-time payment, depending on the plan you selected — and you will be charged at the applicable rate.

8.3. We reserve the right to withdraw or modify free trial offers at any time and to limit eligibility to one free trial per Couple or email address.

9.1. All payments are processed by our third-party payment provider. By providing your payment details, you authorise us to charge the applicable fees to your chosen payment method.

9.2. All prices are stated in pounds sterling (GBP) and are inclusive of VAT (where applicable) unless otherwise stated.

9.3. You are responsible for ensuring that your payment details are accurate and up to date. We are not liable for any failed payments caused by outdated or incorrect payment information.

9.4. In the event of a failed payment, we reserve the right to retry the charge and to suspend your access to paid features until payment is received.

9.5. We will provide you with a receipt or invoice for each payment by email.

10.1. No refunds. Except as expressly set out in this Section 10 or as required by applicable law, all payments made for Subscriptions and One-Time Purchases are non-refundable.

10.2. Right to cancel — digital services. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel a contract for digital services within 14 days of purchase (the Cooling-Off Period) without giving any reason. However, at the point of purchase, we will present you with a clear notice explaining that you are requesting the Services to begin immediately and that, once they have started, you will lose your right to cancel under the Cooling-Off Period. By completing the purchase after seeing that notice, you give your express consent to the immediate commencement of the Services and acknowledge the loss of your right to cancel.

10.3. Statutory rights. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation. In particular:

10.4. If you believe you are entitled to a refund under clause 10.3, please contact us at hello@be-part-of-our.wedding with details of your complaint. We will respond within a reasonable time and work with you to resolve the matter in good faith.

10.5. If your complaint is not resolved to your satisfaction, you may be entitled to refer the matter to an alternative dispute resolution scheme. Details of available schemes can be found on the UK Government website.

11.1. All intellectual property rights in the Site, the Services, and all content and materials we provide (including but not limited to software, design, text, and branding) are owned by or licensed to us and are protected under the laws of England and Wales and applicable international intellectual property laws.

11.2. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial purposes.

11.3. You must not:

12.1. You retain ownership of all Content you upload to the Site or submit through the Services. By uploading or submitting Content, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, display, and process that Content solely for the purpose of providing and improving the Services.

12.2. You represent and warrant that:

12.3. We do not endorse, verify, or take responsibility for Content uploaded by users. You are solely responsible for all Content you submit.

12.4. We reserve the right to remove any Content that we reasonably believe violates these Terms, our Acceptable Use Policy, or any applicable law, without prior notice.

12.5. Upon termination or expiry of your Account, we will retain your Content for a period of 30 days to allow you to export it, after which we may delete it permanently. It is your responsibility to ensure you have exported any Content you wish to keep before your Account is closed.

13.1. The Services may integrate with or link to third-party services, websites, or applications (including our payment processor). We are not responsible for the content, availability, or practices of any third-party services, and your use of them is subject to their own terms and privacy policies.

13.2. Our payment processing services are provided by a third-party payment provider. We do not store your full card details on our systems. Your payment information is handled in accordance with the payment provider's security and compliance standards.

14.1. We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

14.2. By using the Site or Services, you acknowledge that we will collect and process personal data about you as described in our Privacy Policy.

15.1. The Site uses cookies and similar technologies. Full details of how we use cookies, including how to manage your preferences, are set out in our Cookie Policy.

16.1. We may suspend or terminate your access to the Site or Services (or any part of them) at any time if:

16.2. You may close your Account at any time by contacting us at hello@be-part-of-our.wedding or through your Account settings. Closing your Account does not entitle you to any refund of any prepaid fees, except as required by law.

16.3. On termination for any reason, your right to access and use the Services will cease immediately. Clauses that by their nature should survive termination will do so, including Section 10, 11, 12, 17, 18, and 19.

17.1. The Site and Services are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties or representations, express or implied, as to the fitness for purpose, merchantability, accuracy, or availability of the Site or Services.

17.2. Nothing in these Terms limits or excludes our liability for:

17.3. Subject to clause 17.2, we shall not be liable to you for any: arising out of or in connection with these Terms or your use of the Site or Services, whether in contract, tort (including negligence), or otherwise.

17.4. Subject to clause 17.2, our total aggregate liability to you arising under or in connection with these Terms shall not exceed the greater of: (a) the total fees paid by you to us in the 12 months preceding the event giving rise to the claim; or (b) £100.

18.1. You agree to indemnify and hold harmless Arco Software Ltd., its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

18.2. Without limiting clause 18.1, where your use of the Services' guest invitation or email communication features results in complaints from recipients, or causes damage to our reputation, standing, or relationship with our email service providers or other third parties, you agree to indemnify us against all losses, costs, and damages arising from such complaints or reputational harm, including any costs we incur in investigating, responding to, or remediating the effects of such complaints. For the purposes of this clause, reputational harm includes, without limitation, any adverse effect on our deliverability ratings, sender reputation, or standing with third-party email infrastructure providers.

19.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

19.2. If you are a consumer resident in England, Wales, or Scotland, you may bring legal proceedings in relation to these Terms in the courts of your home jurisdiction.

19.3. We would always prefer to resolve any dispute with you directly before either party takes legal action. If you have a concern, please contact us first at hello@be-part-of-our.wedding.

20.1. Entire agreement. These Terms, together with our Privacy Policy, Acceptable Use Policy, and Cookie Policy, constitute the entire agreement between you and us regarding the Site and Services and supersede any prior agreements or understandings.

20.2. Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

20.3. Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

20.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights to any successor or acquirer of our business.

20.5. Third-party rights. These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.

21.1. If you have any questions about these Terms or the Services, please contact us at: